01
One live board
Jobs, crews and equipment in a single view everyone can trust.
Dispatch & crew orchestration
Stop dispatching by radio and guesswork.
Dispatch runs on the radio and one person’s memory.
The problem
One dispatcher holds the whole board in their head. Crews drive across town for the wrong job, urgent calls wait behind routine ones, and there’s no record of who did what or how long it took. When that person is off, everything slows down.
The solution
Fewer wasted trips and nothing lost between shifts.
One live board for every job, crew and unit. The next job goes to the right person by priority and distance, crews get it on their phone, and supervisors handle only what the system flags. Every move is recorded per shift and per site.
Talk it through
How it works
Five things that change.
02
The right job to the right person
Assignment by priority, skills and distance instead of the radio.
03
Urgent work jumps the line
Critical jobs surface first; routine work fills in around them.
04
Supervisors manage exceptions
The board flags what needs a decision, so nobody plays air traffic control.
05
Every move on the record
Times, routes and outcomes logged automatically for every shift.
Start here
Fix this one first.
A discovery call is a conversation about where things stall. We’ll tell you honestly whether this is the right place to start.
rylee@serviceroad.ca